Petwasla - Pet Care Services

IMPORTANT DISCLAIMER:

This document is a template and provides general information about what a Privacy Policy might contain. It is NOT legal advice. You MUST consult with a qualified lawyer to draft a legally binding Privacy Policy that is compliant with all applicable laws in your jurisdiction (e.g., GDPR, CCPA, and local Egyptian laws).

1. Information We Collect

1.1. Information You Provide to Us:

Account Information: When you register, you provide us with personal details such as your name, email address, and password. - Profile Information: You may add more information to your profile, such as a phone number, location, and a profile picture. - Pet Information: Details about your pets, including name, breed, age, and health information. - Professional Information: If you are a service provider, we collect details about your services, qualifications, and business.

1.2. Information We Collect Automatically:

Usage Data: We collect information about your interactions with our Service, such as pages viewed, features used, and search queries. - Device Information: We collect information from and about the devices you use, such as IP address, device type, and operating system.

2. How We Use Your Information

2.1. To Provide and Improve Our Services:

To operate and maintain your account. - To connect you with other users, professionals, and shelters. - To process transactions and facilitate bookings. - To personalize your experience.

2.2. To Communicate With You:

To send you service-related notifications, such as booking confirmations and appointment reminders. - To respond to your comments and questions and provide customer service.

2.3. For Safety and Security:

To verify accounts and activity, monitor for fraudulent behavior, and enforce our Terms of Service.

3. How We Share Your Information

3.1. With Other Users and Professionals:

Your profile information (name, and for professionals, your services and location) is visible to other users. When you book a service, we share necessary information between you and the professional to facilitate the service.

3.2. For Legal Reasons:

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Your Data Rights and Choices

You have the right to access, correct, or delete your personal data. You can manage your information through your account settings or by contacting us directly.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no electronic storage or transmission is 100% secure.

6. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@petwasla.com.